Privacy Policy

Last updated: August 12, 2026

Twenty Plus Group Inc. ("Twenty Plus", "we", "us" or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect personal information when you use twentyplusgroup.com, contact us, request a quote, or submit a supplier introduction.

1. Information We Collect

Depending on how you interact with us, we may collect information you provide such as your name, company or organization, email address, telephone number, project details, product or service requirements, budget, timing, delivery location, supplier capabilities, website address and other information you choose to include in a form or email.

Our website and hosting providers may also process limited technical information needed to deliver and secure the website, such as IP address, browser or device information, request logs and security-related data.

2. How We Use Information

We use personal information to respond to inquiries, prepare or discuss quotations, evaluate supplier introductions, communicate about requested services, maintain business records, protect the website and our systems, and comply with legal or regulatory obligations.

Submitting an inquiry does not automatically subscribe you to marketing communications. If we introduce newsletters or promotional email programs in the future, we will manage consent and unsubscribe requirements in accordance with applicable Canadian law.

3. Service Providers and Disclosure

We may use trusted service providers to operate the website and process information on our behalf. Website forms are currently processed through FormSubmit, and website hosting, delivery and security services are provided through Cloudflare. These providers may process information in accordance with their own terms and privacy practices.

We do not sell personal information. We may disclose information where reasonably necessary to provide a requested service, to professional advisers or service providers acting for us, in connection with a business transaction, or where required or permitted by law.

4. International Processing

Some service providers may process or store information outside Canada. When information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

5. Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to meet legal, accounting or regulatory requirements. Information that is no longer required is securely deleted, destroyed or anonymized where appropriate.

6. Safeguards

We use reasonable administrative, technical and organizational safeguards appropriate to the nature of the information we handle. No internet transmission or electronic storage method can be guaranteed to be completely secure.

7. Cookies and Similar Technologies

Twenty Plus does not currently use advertising cookies or behavioural advertising technologies on this website. Essential technologies may be used by our hosting or security providers to deliver, protect and operate the website. If we add analytics, advertising or other non-essential tracking technologies in the future, this policy will be updated as appropriate.

8. Access, Correction and Privacy Questions

Subject to applicable law, you may ask about personal information we hold about you and request access or correction. You may also ask questions about our privacy practices.

For privacy-related questions or requests, please contact Twenty Plus at info@twentyplusgroup.com or by telephone at +1 (416) 477-1369.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal requirements. The updated version will be posted on this page with a revised "Last updated" date.